Equicrafts – our Privacy Policy

Effective Date: Jan 01, 2025

1. Introduction

Equicrafts operates equicrafts.com and is committed to protecting your privacy. This Privacy Policy explains what information we gather, how we use it, and your rights regarding that information.

2. Information We Collect

a. Personal Information

• Name, email, phone, address (e.g., when you place an order or inquire)
• Payment details (processed securely via third-party gateways)

b. Automatically Collected Data

• IP address, browser type, operating system, device type
• Cookies, analytics (e.g., Google Analytics) to optimize site performance

3. How We Use Your Information

We use your information to:

• Process orders and respond to inquiries
• Provide customer service and order updates
• Improve site functionality and performance
• Send marketing communications only if you opt in (newsletter, promotions)

4. Data Sharing and Disclosure

We do not sell or trade your personal data. We may share it with:

• Service providers: payment processors, shipping carriers, email systems
• Legal authorities: if required by law

5. Cookies & Tracking Technologies

We use cookies to:

• Enhance user experience (e.g. cart retention)
• Analyze site traffic and page performance
  You can disable cookies via your browser, though this may limit site functionality.

6. Third-Party Links

We may link to third-party sites (e.g., Facebook, Instagram). This policy does not cover their practices. Please review their privacy policies separately.

7. Security

We take reasonable technical and organizational steps to protect your data (e.g., SSL/TLS encryption). However, no method is 100% secure—please use caution when transmitting information.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Request correction or deletion
• Opt-out of marketing communications
  To exercise any of these rights, please contact us.

9. Children’s Privacy

Our site is not directed to individuals under 13. We do not knowingly collect data from children under 13. If you believe such information has been collected, please contact us to request removal.

10. International Data Transfers

We are based in Pakistan and may process data there or in other countries. By using our site, you consent to any necessary data transfers across borders in accordance with applicable laws.

11. Changes to This Policy

We may update this policy periodically. The “Effective Date” above reflects the last update. Please revisit this page to stay informed.

12. Contact Us

If you have any questions, requests, or concerns, please contact:
Email: contact.equicrafts.com
Address: 445A, Block M, Sabzazar, Lahore, Punjab, Pakistan